You haven't searched anything yet.
Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand-new opportunity at Guardian for a high-energy Customer Care Specialist like you.
We provide smart technology, 24 / 7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference.
We do what we do because of one simple truth : life is better when it's safe.
What's In It For You :
Attractive compensation package
Comprehensive benefit package starting day 1
Opportunity to grow within the company
Position Summary :
If you're passionate about delivering an amazing customer experience this is an opportunity to advance your career and be the voice of our company.
Based within a dynamic team environment you will provide support to our national customer base by offering innovative solutions to a variety of direct calls, confident with the knowledge of having access to intelligent support applications and armed with the skills gained from an intuitive training and development program.
To support you, we take pride in investing in your success by offering a career path that begins with competitive pay including shift differentials coupled with a comprehensive benefits plan including medical, dental, vision, flexible spending, long-term disability, life insurance, 401k, and paid time off!
What You'll Be Doing :
Our Customer Service Reps provide Guardian customers with a positive experience by efficiently processing calls relating to security products, alarm monitoring services, home automation, associated billing, account inquiries and retention scenarios
Customer Service Reps provide tier one level technical support, engage and partner with technical support specialists to resolve advanced issues or schedule technician home visits
Build excellent client relationships by placing proactive calls to ensure installations and service calls where satisfactory and met expectations
Present, promote and upsell products / services to existing and prospective customers
What You'll Need :
Call center experience - It's preferred, but not essential if you can demonstrate amazing customer service skills...tell us your story, we want to hear!
Technology savvy - Know how to navigate computer-based applications, demonstrating an accurate typing speed of 35-words per minute.
Experience with Microsoft office
Positive Communicators - Enjoy what you do and let the world know it!
Soft skills competency - Friendly and competent communication style that relays troubleshooting solutions that consistently wins customer loyalty.
Independent thinking and multitasker
High School Diploma or equivalent
This is a position within a highly regulated business that requires the successful completion of a drug test and comprehensive background screen
For immediate consideration, all qualified candidates should apply now!
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L.
Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide.
Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
Last updated : 2024-04-23
Full Time
$27k-36k (estimate)
04/25/2024
07/23/2024
The job skills required for Residential specialist include Life Insurance, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Residential specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Residential specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Residential specialist positions, which can be used as a reference in future career path planning. As a Residential specialist, it can be promoted into senior positions as a Residential Living Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Residential specialist. You can explore the career advancement for a Residential specialist below and select your interested title to get hiring information.
If you are interested in becoming a Residential Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Residential Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Step 3: View the best colleges and universities for Residential Specialist.